FAQ

FAQ

Anyone who purchased and took delivery of a qualifying ST. Eligible participants will have one calendar year from the date of delivery to register for and attend an ST SUV Experience.
 
Vehicle ownership is verified by VIN. Only one owner/eligible participant per vehicle (VIN) is eligible to attend.
 
Eligible participants (“immediate family”) who can attend an ST SUV Experience in place of the buyer:
  • Spouse
  • Parents
  • Spouse's parents
  • Grandparents
  • Spouse's grandparents
  • Sons and daughters (including in-laws and step-children)
  • Grandchildren
  • Brothers and sisters (including in-laws, half and step)
  • Domestic partners
  • Immediate family members of domestic partners
The ST SUV Experience is set in the scenic towns of Park City, Utah, and Asheville, North Carolina.
 
Salt Lake City International Airport is a 35-minute drive to/from the hotel.
Directions to Hyatt Centric Park City - 3551 North Escala Court Park City, UT 84098:
  • Exit airport using I-80 E ramp toward City Center/Ogden/Provo
  • Take Exit 121 to merge onto I-15 S/I-80 E toward Las Vegas/Cheyenne
  • Take Exit 304E for I-80 E toward Cheyenne
  • Take Exit 145 for Kimball Junction (UT-224 S)
  • Turn right on Canyons Resort Dr.
  • At the traffic circle, take 2nd exit and stay on Canyons Resort Dr.
  • Turn right onto High Mountain Rd
  • Turn left onto Escala Court

Asheville Regional Airport is a 30-minute drive to/from the hotel.
Directions to Village Hotel on Biltmore Estate – 1 Lodge St. Asheville, NC 28803:
  • Exit airport using I-26 W/US-74 W from Terminal Dr. and Airport Rd towards Asheville
  • Take exit 31A for Interstate 40 E toward Hickory
  • Take exit 50 for US-25 toward S Asheville
  • Turn left onto US-25 N/Hendersonville Rd.
  • Stay in the left lane and follow signs to the Biltmore entrance.
Yes – you are eligible to bring ONE guest to both the dinner reception and program day.
 
Please see “Are there age requirements?” section for additional details.
 
Eligible guests will be able to participate in all program activities with the exception of the Skid Car exercise.
Yes – the Park City and Asheville areas are very family-friendly.
 
(Please keep in mind that only one guest is eligible to attend the dinner reception and program day. Additionally, any lodging needs beyond the standard room provided with the program for the one night will be at the participant’s expense.)
 

Park City

Both the Canyons Village (where the hotel is located) and Park City offer a wide array of restaurants, shops, bars, and hiking trails.

Helpful resources:

Child Care – Mother Goose of Utah

Wasatch Adventure Guides – located in the lobby of Hyatt Centric (435)200-4885

Local area transportation – Hyatt Centric offers a complimentary shuttle to/from Park City’s historic Main Street

Asheville

Village Hotel on Biltmore Estate is located in Antler Hill Village is just steps away from the Winery, restaurants, shops and outdoor activities. Enjoy complimentary wine tastings, delicious dining, and unique shopping in Antler Hill Village & Winery.

Helpful resources:

Biltmore Winery
Biltmore Shops
Biltmore Outdoors
Yes – Driving participants must be at least 16 years old and possess a current, valid driver’s license.
 
Guests must be at least 14 years of age, or at 16 years of age with a valid driver’s license to participate in any driving activity.
 
Any driver under the age of 18 will need to have a parental consent form signed onsite.
 
All drivers must have their driver’s license on their person during the program.
No– we provide all program vehicles.
No – just you and your guest (if applicable) will be assigned to your vehicle for the day.
Yes – the Hyatt Centric Park City and Village Hotel on Biltmore Estate® are the host hotel and a complimentary, one-night stay is included with the program.
 
Please refer to the Registration page for details.
 
If you are checking out on the program day, the hotel offers a luggage check to hold your luggage until you are finished for the day. There are also shower facilities available if you’d like to freshen up before a flight.
No– it is the participant’s responsibility to secure transportation during their stay. You may elect to rent a vehicle, or use rideshare Uber/Lyft services; which are readily available to/from the hotel and in the local area. Besides the hotel shuttle to/from Park City’s Main Street, there is a well-organized bus system in the area.
ST SUV Experience begins with an evening Reception dinner. The Reception takes place the evening before you’re driving experience.
 
Park City reception dinner from 6:00 – 7:00 pm, MST, (check-in 5:30-6:00 pm MT) at the Hyatt Centric Park City.
 
Asheville reception dinner from 6:30 – 7:45 pm, EST, (check-in 6:15-6:30 pm ET) at Cedric’s Tavern in Antler Hill Village on Biltmore Estate®
 
For further help call 435-277-8022 if after 4:00 pm.
Check with the front desk for directions to the meeting room being used for the welcome dinner reception.
Program day check-in will be at or near the hotel lobby.

*Program day – Park City (Mountain Time)

  • Check-in 8:00 – 8:15 am
  • Morning briefing 8:15 – 8:40 am
  • Street drive to Soldier Hollow 8:40 - 9:50 am
  • Vehicle control exercises (skid car) 10:05 – 10:55 am
  • Biathlon Experience 11:00 – 11:50 am
  • Lunch 11:55 am – 12:40 pm
  • Evasive and Pre-Collision Exercises (Ford Co-pilot360™) 12:55 – 1:45 pm
  • ST AutoX 1:50 – 2:40 pm
  • Return drive Hyatt Centric 3:15 pm
  • Program complete no later than 5:00 pm

*Program day – Asheville (Eastern Time)

  • Check-in 7:30 – 7:45 am
  • Morning briefing 7:45 – 8:00 am
  • Scenic Blue Ridge Parkway street drive 8:00 - 10:00 am
  • Vehicle control exercises (skid car – Ford Co-pilot360™) 10:00 – 12:05 pm
  • Lunch 12:15 pm – 1:00 pm
  • ST AutoX 1:00 – 2:55 pm
  • Return to Hotel 2:55 – 3:50pm
  • Self-guided Biltmore House Tour 4:00 pm
  • Program complete 5:00-5:30 pm
*Program schedule subject to change
Yes - Although we encourage all participants to attend the reception, it is not required. We just ask that you inform us in advance if you choose not to attend the reception.
 
You will receive a series of email communications leading up to your program that will provide the opportunity to inform the program coordinator.
Comfortable, seasonal-appropriate layering attire is recommended.
 
No open-toed shoes are allowed during the program day. We recommend you wear soft-soled shoes, such as driving or athletic shoes. You may also want to bring a hat and sunglasses.
 
Click to learn about the local Park City weather
 
Click to learn about the local Asheville weather

Cancellation:

Cancellation requests received more than 31 days prior to your event will be eligible to reschedule a future program per the rescheduling policy. Cancellations under 31 days will result in forfeiture of eligibility to attend future ST SUV Experience programs.
 

Rescheduling:

Reschedule requests received more than 31 days prior to your event will receive a one-time credit toward attendance at a future ST SUV Experience as long as the date falls within 12 months of the ST delivery date. A $150 rescheduling fee will be charged.
 
No credit toward a future program will be offered if a cancellation or request to reschedule occurs less than 31 days prior to your event. Failure to appear will result in forfeiture of all event fees and the ability to attend future ST SUV Experience programs.
 

More information:

Cancellation and reschedule requests must be made by calling Sales Coordinator, Dominique Goodsell at 435-775-2205, Monday to Friday, 8 am-5 pm MT.

Weather Policy:

The Ford Performance Racing School is an all-weather operation. If extreme weather conditions prevent FPRS from safely executing the Event, every effort will be made to reschedule the Event. FPRS reserves the sole right in determining whether an Event will be canceled due to dangerous weather conditions. In such a case, FPRS will retain and apply the Client's funds to the rescheduled Event. If the event is canceled due to weather and a mutually-agreeable date cannot be determined, FPRS will provide a refund of any program upgrades (expenses related to travel and lodging not eligible).
By registering for schools and driving experiences you agree to receive email and print communications from the Ford Performance Racing School (The McKeever Group, Inc.) both related to this registration and related to future sales, marketing, and informational communications. All correspondence, schools, and courses will be communicated in the English language. You also agree to the Legal/Privacy policy.
Yes – feel free to use an action camera (GoPro, etc.). If mounting on the vehicle, a suction cup-type mount must be used.
ADHESIVE MOUNTS ARE PROHIBITED.
No – helmets are not needed for this program.